Audio-Visual Support

Because Downtime Is Unacceptable.



24x7 Call-In


Remote Support Capabilities


Speedy Response to Your Location


Qualified & Experienced Technicians

Support Options

Here at Stage Front we fully recognize that audio-visual systems perform only as well as the service and support behind them. It is our goal to prove our commitment to this principle from the start. For this reason, all systems we provide include our standard one-year warranty, protecting you in the unlikely event of equipment failure.  Under this program, highly trained technicians can remotely diagnose the problem or be dispatched to your location, ensuring you have little to worry about.

For those that would like additional peace of mind, our proactive maintenance programs are the best way to ensure optimal performance for your systems. Stage Front offers customizable support options; from regularly scheduled maintenance to on-site staff, we have the solution to protect your systems. See the table below to find the program that provides the coverage that you require.

 Standard WarrantyPreventativeCompleteOn-Site
24x7 Phone Support
Remote diagnostic/triage
Manufacturer Liaison Services
Guaranteed On-Site Response time
Expedited Response Time
Regularly Scheduled Preventative Maintenance
Systems Maintenance Training
Unlimited Parts & Labor
Programming Updates
Priority Access to Loaner Equipment
Dedicated Full Time Resource

Emergency Support

Should you ever have a problem with your system and need after-hours service, our Service Technicians are ready to help 24/7.  Simply call us at (912) 236-1345 or (800) 736-9242 to speak to our highly trained service department.  All phone messages will receive a personal response within 30 minutes.  That’s our promise.

“You have a unique resource in assisting not only the design community in the early stages but the follow-up with our clients through installation and support, helping make us all look good.”

 

-Forrest R. Lott, FAIA, LEED, Lott + Barber